What our customers have to say about us

Critical Freight: what can I say? All of my troubles with shipments into Canada disappeared when our company began dealing with Critical! This courteous,  knowledgeable and most of all friendly staff will do and has done things above and beyond the norm to ensure 100% customer satisfaction! Our shipments into the Toronto area are delivered the next day! With Critical we now have peace of mind with our Canadian shipments! Two words best summarize critical freight: above & beyond!

John Vendetti, Shipping
Bensalem, PA

"We have used Critical Freight as a primary carrier of our products into Canada since its establishment in 2002. We also use them as a regular carrier for products we are importing from Canada to the United States to use in our manufacturing process. No matter how small or large the load, or where it is going, I have found the service from Critical Freight to be outstanding. Critical Freight works diligently to find the best and most economical way to handle my product in a timely manner. Whenever I have a shipment requiring special handling, or am asked by other companies for a recommended carrier, I always turn to Critical Freight. Customer service is number one with them!"

Judy Rossman
Archbold, OH

I have been dealing with Critical Freight since they have opened. Katherine has always made sure that all the information for us as a carrier to move her freight is accurate and well organized. It is always a pleasure to work with the staff at Critical and I looked forward to having a strong working relationship with them well into the future.

Aggie Dickson, Inbound Dispatcher
Forbes Hewlett Transport Inc.

We have been dealing with Critical Freight for a few years now. As a carrier, we have found them to be great people to deal with. The rates are fair and they provide us with very precise, timely information. Critical Freight cares about both the customer and the carrier. They understand the transportation industry and provide the customers with great service by hiring reputable carriers. I am privileged to be part of their carrier team.

Louise, Operations Manager

For exceptional Customer Service, Reliability and Dedication, I depend on Critical Freight for all my shipping needs. There is never a job too "HOT" to handle for Critical Freight.

Mary-Jean Peters, Customs/Traffic Supervisor
Toronto , ON